Orcid Publications

Carlos Alves

Carlos Alves

Carlos Manuel Ferreira Alves, born on the 25th of June in Braga, is currently a PhD researcher in Informatics at…

ORCID iD 0000-0001-8320-5295
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2025

Harnessing Artificial Intelligence for Personalized E-Commerce Strategies in International Business Expansion

Artificial Intelligence is reshaping personalized e-commerce and global growth, blending machine learning, predictive analytics, and newer models like LLMs and LAMs is turning shopping into an experience that feels culturally tuned - opening fresh international paths along the way. Studies show ultra-local personalization can boost engagement by 28–42% and reduce market entry timelines by 40–60%. Yet, this advancement brings ethical and operational challenges that differ by region. Based on extensive literature, this work proposes practical - if sometimes messy - frameworks addressing technical, ethical, economic, and legal aspects. Leading brands report NPS increases of 18–35% and internationalization cost cuts of 22–37%. More than automation, AI emerges as a strategic tool, especially when guided by human insight and cultural awareness. Success hinges on balancing global ambitions with local relevance, where AI acts both as a growth driver and a cultural bridge.

Marketing Strategies for the Internationalization of Businesses and Brands
José Luís Reis, Pedro Mota Veiga, Vera Silva Carlos, Carlos Alves, Ângela Lima De Sousa