
Publicações Científicas
Desde artigos científicos, publicações em conferências a capítulos em livros
Journal Articles
2024

Machado J; Chaves A; Montenegro L; Alves C; Durães D; Machado R; Novais P
Behaviour of Machine Learning algorithms in the classification of energy consumption in school buildings Journal Article
In: Logic Journal of the IGPL, 2024.
Abstract | BibTeX | Altmetric | Links:
@article{machado2024behaviour,
title = {Behaviour of Machine Learning algorithms in the classification of energy consumption in school buildings},
author = {José Machado and António Chaves and Larissa Montenegro and Carlos Alves and Dalila Durães and Ricardo Machado and Paulo Novais},
doi = {https://doi.org/10.1093/jigpal/jzae058},
year = {2024},
date = {2024-05-18},
urldate = {2024-05-18},
journal = {Logic Journal of the IGPL},
publisher = {Oxford University Press},
abstract = {The significance of energy efficiency in the development of smart cities cannot be overstated. It is essential to have a clear understanding of the current energy consumption (EC) patterns in both public and private buildings. One way to achieve this is by employing machine learning classification algorithms, which offer a broader perspective on the factors influencing EC. These algorithms can be applied to real data from databases, making them valuable tools for smart city applications. In this paper, our focus is specifically on the EC of public schools in a Portuguese city, as this plays a crucial role in designing a Smart City. By utilizing a comprehensive dataset on school EC, we thoroughly evaluate multiple ML algorithms. The objective is to identify the most effective algorithm for classifying average EC patterns. The outcomes of this study hold significant value for school administrators and facility managers. By leveraging the predictions generated from the selected algorithm, they can optimize energy usage and, consequently, reduce costs. The use of a comprehensive dataset ensures the reliability and accuracy of our evaluations of various ML algorithms for EC classification.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}

Miranda R; Alves C; Sousa R; Chaves A; Montenegro L; Peixoto H; Durães D; Machado R; Abelha A; Novais P; Machado J
Revolutionising the Quality of Life: The Role of Real-Time Sensing in Smart Cities Journal Article
In: Electronics, vol. 13, no. 3, pp. 550, 2024.
Abstract | BibTeX | Altmetric | Links:
@article{miranda2024revolutionising,
title = {Revolutionising the Quality of Life: The Role of Real-Time Sensing in Smart Cities},
author = {Rui Miranda and Carlos Alves and Regina Sousa and António Chaves and Larissa Montenegro and Hugo Peixoto and Dalila Durães and Ricardo Machado and António Abelha and Paulo Novais and José Machado},
doi = {https://doi.org/10.3390/electronics13030550},
year = {2024},
date = {2024-01-01},
urldate = {2024-01-01},
journal = {Electronics},
volume = {13},
number = {3},
pages = {550},
publisher = {MDPI},
abstract = {To further evolve urban quality of life, this paper explores the potential of crowdsensing and crowdsourcing in the context of smart cities. To aid urban planners and residents in understanding the nuances of day-to-day urban dynamics, we actively pursue the improvement of data visualisation tools that can adapt to changing conditions. An architecture was created and implemented that ensures secure and easy connectivity between various sources, such as a network of Internet of Things (IoT) devices, to merge with crowdsensing data and use them efficiently. In addition, we expanded the scope of our study to include the development of mobile and online applications, emphasizing the integration of autonomous and geo-surveillance. The main findings highlight the importance of sensor data in urban knowledge. Their incorporation via Tepresentational State Transfer (REST) Application Programming Interface (APIs) improves data access and informed decision-making, and dynamic data visualisation provides better insights. The geofencing of the application encourages community participation in urban planning and resource allocation, supporting sustainable urban innovation.},
keywords = {},
pubstate = {published},
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}
2023

Moreira A; Alves C; Machado J; Santos M F
An Overview of Omnichannel Interaction in Health Care Services Journal Article
In: Mayo Clinic Proceedings: Digital Health, vol. 1, no. 2, pp. 77–93, 2023.
Abstract | BibTeX | Altmetric | Links:
@article{moreira2023overview,
title = {An Overview of Omnichannel Interaction in Health Care Services},
author = {Ailton Moreira and Carlos Alves and José Machado and Manuel Filipe Santos},
doi = {https://doi.org/10.1016/j.mcpdig.2023.03.002},
year = {2023},
date = {2023-06-01},
urldate = {2023-01-01},
journal = {Mayo Clinic Proceedings: Digital Health},
volume = {1},
number = {2},
pages = {77–93},
publisher = {Elsevier},
abstract = {The adoption of omnichannel interaction services in health care can bring significant benefits to both health care institutions and their patients. The ongoing health pandemic caused by coronavirus disease has further emphasized the need for health care providers to implement an omnichannel strategy to provide seamless personalized experiences to their patients through multiple access channels. This study aimed to examine the current state of research on omnichannel interaction services in health care with a focus on the benefits, challenges, and issues that health care institutions may encounter when adopting this strategy. A systematic literature review was conducted to synthesize the current state of research and provide a comprehensive overview of the field. The results of the review were used to perform a strengths, weaknesses, opportunities, and threats analysis of omnichannel services in health care and identify 5 key criteria that health care institutions should consider when implementing an omnichannel strategy. This study contributes to the field by offering an updated and comprehensive understanding of omnichannel interaction services in health care and provides valuable insights for health care providers considering this strategy. The ultimate goal of an omnichannel strategy in health care is to improve patient engagement, increase access to care, and reduce costs while improving communication and collaboration among health care providers. The successful implementation of this strategy requires a well-defined plan, robust technology, infrastructure, data analytics, capabilities, trained professionals, and a basic understanding of the communication channels among patients. The adoption of an omnichannel strategy in health care can lead to new business growth and increased patient engagement, but health care institutions must be properly aligned and patients must be prepared for its implementation.},
keywords = {},
pubstate = {published},
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2021

Sousa R; Miranda R; Moreira A; Alves C; Lori N; Machado J
Software tools for conducting real-time information processing and visualization in industry: An up-to-date review Journal Article
In: Applied Sciences, vol. 11, no. 11, pp. 4800, 2021.
Abstract | BibTeX | Altmetric | Links:
@article{sousa2021software,
title = {Software tools for conducting real-time information processing and visualization in industry: An up-to-date review},
author = {Regina Sousa and Rui Miranda and Ailton Moreira and Carlos Alves and Nicolas Lori and José Machado},
doi = {https://doi.org/10.3390/app11114800},
year = {2021},
date = {2021-01-01},
urldate = {2021-01-01},
journal = {Applied Sciences},
volume = {11},
number = {11},
pages = {4800},
publisher = {MDPI},
abstract = {The processing of information in real-time (through the processing of complex events) has become an essential task for the optimal functioning of manufacturing plants. Only in this way can artificial intelligence, data extraction, and even business intelligence techniques be applied, and the data produced daily be used in a beneficent way, enhancing automation processes and improving service delivery. Therefore, professionals and researchers need a wide range of tools to extract, transform, and load data in real-time efficiently. Additionally, the same tool supports or at least facilitates the visualization of this data intuitively and interactively. The review presented in this document aims to provide an up-to-date review of the various tools available to perform these tasks. Of the selected tools, a brief description of how they work, as well as the advantages and disadvantages of their use, will be presented. Furthermore, a critical analysis of overall operation and performance will be presented. Finally, a hybrid architecture that aims to synergize all tools and technologies is presented and discussed.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
2019

Reis J L; Alves C; Carreira D
A Realidade Aumentada-Aplicação no âmbito Militar e a validação através do Modelo de Aceitação de Tecnologias Journal Article
In: Revista Ibérica de Sistemas e Tecnologias de Informação, no. E18, pp. 485–496, 2019.
@article{reis2019realidade,
title = {A Realidade Aumentada-Aplicação no âmbito Militar e a validação através do Modelo de Aceitação de Tecnologias},
author = {José Luís Reis and Carlos Alves and Dário Carreira},
year = {2019},
date = {2019-02-01},
urldate = {2019-02-01},
journal = {Revista Ibérica de Sistemas e Tecnologias de Informação},
number = {E18},
pages = {485–496},
publisher = {Associação Ibérica de Sistemas e Tecnologias de Informacao},
abstract = {A Realidade Aumentada (RA) permite construir e adicionar objetos virtuais num espaço real, seja através de vídeo ou de uma projeção numa superfície transparente. A defesa militar está cada vez mais interessada na RA, pois é uma tecnologia que permitir uma melhor visão geral do campo de batalha. Este trabalho reúne informações sobre a RA, sendo apresentadas algumas aplicações da RA no âmbito militar e informações sobre o modelo TAM - Technology Acceptance Model.No âmbito militar o TAM tem sido utilizado em estudos sobre aceitação de uma nova tecnologia projetada para uso em ambiente de treino por alunos militares.Neste trabalho apresenta-se uma solução genérica que permite usar o TAM numa situação de teste de tecnologias de RA no âmbito militar, sendo referidos aspetos relacionados com o quadro de referência e modelo conceptual, metodologias de investigação, técnicas de recolha e análise de dados a adotar.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Proceedings Articles
2024

Lopes T S A; Carreira R; Carlos V S; Pereira R H; Alves C; Pratas J; Santos J P M
How Can Businesses, Low-Tech Businesses in Particular, Benefit from the Metaverse? A Delphi Perspective from Academics Proceedings Article
In: Jiří Zelený José Luís Reis, Beáta Gavurová (Ed.): International Conference on Marketing and Technologies, pp. 489–511, Springer Nature Singapore Singapore Springer Singapore, 2024, ISBN: 978-981-97-1551-0.
Abstract | BibTeX | Altmetric | Links:
@inproceedings{lopes2023can,
title = {How Can Businesses, Low-Tech Businesses in Particular, Benefit from the Metaverse? A Delphi Perspective from Academics},
author = {Teresa Sofia Amorim Lopes and Rui Carreira and Vera Silva Carlos and Rui Humberto Pereira and Carlos Alves and Joaquim Pratas and José Paulo Marques Santos},
editor = {José Luís Reis, Jiří Zelený, Beáta Gavurová, José Paulo Marques dos Santos},
doi = {https://doi.org/10.1007/978-981-97-1552-7_33},
isbn = {978-981-97-1551-0},
year = {2024},
date = {2024-06-04},
urldate = {2024-06-04},
booktitle = {International Conference on Marketing and Technologies},
volume = {1},
pages = {489–511},
publisher = {Springer Singapore},
organization = {Springer Nature Singapore Singapore},
series = {Marketing and Smart Technologies},
abstract = {Two years ago, Meta was born, accompanied by the announcement of the Metaverse. The Metaverse would be a collection of 3D immersive ecosystems for people’s socialization. This innovative idea should allow one to live in the Metaverse as in real life without physical barriers. Attending shows, concerts, virtual travel, and caring for one’s health or education should be possible. In sum, a new marketplace is born. Amid such newness, the question of how businesses may benefit from the Metaverse arises. Albeit tech businesses must be comfortable and adapted to the potentialities of the new marketplace, the entrance of the low-techs may be more problematic. The study brings together a panel of academic experts to reflect on these questions. They agree that there is a myriad of potentialities in the new marketplace, not only for B2C but also for B2B. Low-techs may be less adapted to benefit from the Metaverse. A following-the-wave strategy must be avoided. On the contrary, investing in understanding the new paradigm and careful planning is essential. The Metaverse has no physical barriers, which tend to limit low-techs’ actions. Their nonexistence creates new opportunities and must be where customers are, after all. The Metaverse, however, still needs development to gain critical mass. Hardware easy to use, its cost, speedy and cheap Internet, and mainly, trustable and recognized currencies are still required. Nonetheless, the Metaverse may be a new world full of opportunities.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}

Alves C; Machado J; Reis J L
Spatial Computing and Augmented Reality - Challenges in E-Commerce Proceedings Article
In: Jiří Zelený José Luís Reis, Beáta Gavurová (Ed.): International Conference on Marketing and Technologies, pp. 851–863, Springer Nature Singapore Singapore Springer Singapore, 2024, ISBN: 978-981-97-1551-0.
Abstract | BibTeX | Altmetric | Links:
@inproceedings{alves2023spatial,
title = {Spatial Computing and Augmented Reality - Challenges in E-Commerce},
author = {Carlos Alves and José Machado and José Luís Reis},
editor = {José Luís Reis, Jiří Zelený, Beáta Gavurová, José Paulo Marques dos Santos},
doi = {https://doi.org/10.1007/978-981-97-1552-7_57},
isbn = {978-981-97-1551-0},
year = {2024},
date = {2024-06-04},
urldate = {2024-06-04},
booktitle = {International Conference on Marketing and Technologies},
volume = {1},
number = {386},
pages = {851–863},
publisher = {Springer Singapore},
organization = {Springer Nature Singapore Singapore},
series = {Marketing and Smart Technologies},
abstract = {Spatial computing will undoubtedly be one of the pillars of e-commerce in the future, with the aim of combining augmented reality technology with a Head-Mounted Display device to create an immersive and augmented environment. Thus, the shopping experience as well as the user experience for the applications adopting these technologies will have to be studied. This study aims to deepen the literature on this topic, as well as trying to ascertain what will be the main trends and factors that could influence these types of technologies and studies in the coming years.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Alves C; Machado J
Immersive Shopping Experiences: The Role of Augmented Reality in E-Commerce Proceedings Article
In: International Conference on Information Technology & Systems, pp. 205–213, Springer Nature Switzerland Cham 2024.
Abstract | BibTeX | Altmetric | Links:
@inproceedings{alves2024immersive,
title = {Immersive Shopping Experiences: The Role of Augmented Reality in E-Commerce},
author = {Carlos Alves and José Machado},
doi = {10.1007/978-3-031-54256-5_19},
year = {2024},
date = {2024-02-27},
urldate = {2024-01-01},
booktitle = {International Conference on Information Technology & Systems},
pages = {205–213},
organization = {Springer Nature Switzerland Cham},
series = {Information Technology and Systems},
abstract = {Augmented Reality (AR) is a technology that is emerging in the mobile world, more specifically on smartphones. In this sense, new mobile devices have been launched and several studies on this technology already exist. However, regarding the current era, it will still be necessary to determine the main difficulties and challenges of this technology in electronic commerce. This article aims to investigate and identify in studies with a high impact factor in the literature what the next steps could be as well as factors to mitigate difficulties in the future.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
2023

Alves C; Machado J; Reis J L
Review for augmented reality shopping application for mobile systems Proceedings Article
In: Marisa Del Rio Araujo José Luís Reis, Luís Paulo Reis (Ed.): International Conference on Marketing and Technologies, pp. 623–634, Marketing and Smart Technologies Springer Nature Singapore Singapore, 2023, ISBN: 978-981-99-0332-0.
Abstract | BibTeX | Altmetric | Links:
@inproceedings{alves2022review,
title = {Review for augmented reality shopping application for mobile systems},
author = {Carlos Alves and José Machado and José Luís Reis},
editor = {José Luís Reis, Marisa Del Rio Araujo, Luís Paulo Reis, José Paulo Marques dos Santos},
doi = {https://doi.org/10.1007/978-981-99-0333-7_45},
isbn = {978-981-99-0332-0},
year = {2023},
date = {2023-09-05},
urldate = {2023-09-05},
booktitle = {International Conference on Marketing and Technologies},
volume = {1},
number = {344},
pages = {623–634},
publisher = {Springer Nature Singapore Singapore},
organization = {Marketing and Smart Technologies},
series = {Smart Innovation, Systems and Technologies },
abstract = {The evolution of e-commerce has, in recent times, made a significant advance largely due to the forced digital transformation and to Sars-cov-2. Thus, augmented reality (AR) technology is increasingly being adopted by companies either to increase brand value or to improve the shopping experience for their consumers. This work aims to present a comparative study between some shopping applications using AR, augmented reality shopping applications (ARSAs), which are carried out in stores or online. The applications were studied in articles in Open Access format and the focus was to understand what their conclusions were as well as the problems and trends of future research toward this type of technologies.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}

Miranda R; Alves C; Abelha A; Machado J
Data Platforms for Real-time Insights in Healthcare: Systematic Review Proceedings Article
In: Procedia Computer Science, pp. 826–831, Elsevier 2023.
Abstract | BibTeX | Altmetric | Links:
@inproceedings{miranda2023data,
title = {Data Platforms for Real-time Insights in Healthcare: Systematic Review},
author = {Rui Miranda and Carlos Alves and António Abelha and José Machado},
doi = {https://doi.org/10.1016/j.procs.2023.03.110},
year = {2023},
date = {2023-03-17},
urldate = {2023-01-01},
booktitle = {Procedia Computer Science},
volume = {220},
number = {14th},
pages = {826–831},
organization = {Elsevier},
abstract = {The ever-growing usage and popularity of Internet of Things devices, coupled with Big Data technologies and machine learning algorithms, have allowed for data engineers to explore new opportunities in healthcare and continuous care. Furthermore, there is a need to reduce the gap on time from when information is created to when actions and insights can be offered. However, a challenge in implementing a large-scale data processing architecture is deciding which tools are appropriate, and how to apply them in the best way possible. For example, streaming systems are now mature enough that hospitals worldwide can use their extremely large datasets, along with data producers, to predict and influence future events. Thus, the main objective of this systematic review is to identify the state-of-the-art in data platforms on healthcare that allow the creation of metrics and actions in real-time. The PRISMA guideline for reporting systematic reviews was implemented to deliver a transparent and consistent report, validating the technological advances in a critical sector. Multiple pertinent articles and papers were retrieved from the SCOPUS abstract and citation database on May 13, 2022, using several relevant keywords to identify potentially relevant documents published from January 2020 onward. These documents must have already been published in English and been already published, and accessible through the B-ON consortium that allows Portuguese students to legally download from most publishers. Over seven studies have been selected for deeper discussion based on their relevance and impact for this review, showcasing their main objectives, data sources, and tools used, as well as their approaches for interoperability and support of machine learning algorithms for decision support. In closing, the collected articles have shown that while Big Data is currently in use at health institutions of all sizes, the ability of processing large amounts of data from sensors and events, and notifying stakeholders as quickly as possible is still in its infancy.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}

Reis J L; Alves C; do Santos J P M
Smart Technologies in Support of Creative Teaching-Learning Processes Proceedings Article
In: Open Workshop: sharing good practices in the field of creative learning and bio-economy from invited and partners organizations: book of abstracts, pp. 64, UA Editora 2023.
@inproceedings{reis2023smart,
title = {Smart Technologies in Support of Creative Teaching-Learning Processes},
author = {José Luís Reis and Carlos Alves and José Paulo Marques do Santos},
year = {2023},
date = {2023-01-01},
urldate = {2023-01-01},
booktitle = {Open Workshop: sharing good practices in the field of creative learning and bio-economy from invited and partners organizations: book of abstracts},
volume = {1},
pages = {64},
organization = {UA Editora},
abstract = {This study aims to investigate the impact of smart technologies in facilitating creative teaching and learning processes. With the advent of the digital era, a diverse array of technological resources has emerged, revolutionizing education methods (Akour & Das, 2020), (Henderson et al., 2017). Smart technologies play a crucial role in this transformation, enabling highly dynamic, interactive, and personalized approaches to teaching and learning materials (Palanisamy et al., 2020).},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
2022

Alves C; Chaves A; Rodrigues C; Ribeiro E; Silva A; Durães D; Machado J; Novais P
Survey for big data platforms and resources management for smart cities Proceedings Article
In: International Conference on Hybrid Artificial Intelligence Systems, pp. 393–404, Springer International Publishing Cham Springer Nature Switzerland, 2022, ISBN: 978-3-031-15470-6.
Abstract | BibTeX | Altmetric | Links:
@inproceedings{alves2022survey,
title = {Survey for big data platforms and resources management for smart cities},
author = {Carlos Alves and António Chaves and Carla Rodrigues and Eduarda Ribeiro and António Silva and Dalila Durães and José Machado and Paulo Novais},
doi = {https://doi.org/10.1007/978-3-031-15471-3_34},
isbn = {978-3-031-15470-6},
year = {2022},
date = {2022-01-01},
urldate = {2022-01-01},
booktitle = {International Conference on Hybrid Artificial Intelligence Systems},
volume = {13469},
pages = {393–404},
publisher = {Springer Nature Switzerland},
organization = {Springer International Publishing Cham},
series = {Lecture Notes in Computer Science},
abstract = {Currently, smart cities are a hot topic and their tendency will be to optimize resources and promote efficient strategies for the preservation of the planet as well as to increase the quality of life of its inhabitants. In this sense, this research presents an initial component of investigation about Big Data Platforms for Smart Cities in order to be implemented in integrated and innovative solutions for development in urban centers. For this, a survey was carried out on “Big Data Platforms”, “Data Science Platforms”, “Security & Privacy” and “Resources Management”. The extraction of the results of this research was done through the SCOPUS repository in articles from the last 5 years to conclude what has been done so far and what will be the trends in the coming years, define proposals for possible solutions for smart cities and identify the right technologies for the design of a smart city architecture.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
2020

Alves C; Reis J L
The Intention to Use E-Commerce Using Augmented Reality - The Case of IKEA Place Proceedings Article
In: Carlos Ferrás Álvaro Rocha, Carlos Enrique Montenegro Marin (Ed.): Information Technology and Systems: Proceedings of ICITS 2020, pp. 114–123, Springer International Publishing Springer, Cham, 2020, ISBN: 978-3-030-40689-9.
Abstract | BibTeX | Altmetric | Links:
@inproceedings{alves2020intention,
title = {The Intention to Use E-Commerce Using Augmented Reality - The Case of IKEA Place},
author = {Carlos Alves and José Luís Reis},
editor = {Álvaro Rocha, Carlos Ferrás, Carlos Enrique Montenegro Marin, Víctor Hugo Medina García},
doi = {https://doi.org/10.1007/978-3-030-40690-5_12},
isbn = {978-3-030-40689-9},
year = {2020},
date = {2020-01-31},
urldate = {2020-01-01},
booktitle = {Information Technology and Systems: Proceedings of ICITS 2020},
number = {1137},
pages = {114–123},
publisher = {Springer, Cham},
organization = {Springer International Publishing},
series = {Advances in Intelligent Systems and Computing},
abstract = {The evolution of technologies stimulates the e-commerce market. Recently, augmented reality has been creating significant value in the retail sector. This study aims to analyse an application, IKEA Place, which allows consumers to shop online using augmented reality technology without the need for a marker to identify the surface (Markerless Augmented Reality). The model to evaluate this study was based on the constructs of Technology Acceptance Model (TAM) and other models. The sustainability of the study is exploratory and involves identifying whether this application aims to create more confidence and convenience in the acquisition of a product through the support of this technology. The study was carried out in the North of Portugal, obtaining a convenience sampling in the Porto and Braga regions. The results concluded that there are no significant differences based on sociodemographic data, the operating system used, familiarity with the organization related to the intended use. In contrast, technology changes have been found to offer consumers more confidence and convenience of purchase. Significant results were also obtained in terms of user experience, the preference of this application to make online purchases over existing channels, the future use of such technologies by users to purchase a product and the attraction of purchase regarding perceived ease of use of the application under analysis.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Masters Theses
2018

Alves C
A Intenção de Uso do Comércio Eletrónico com Recurso à Realidade Aumentada: O Caso da IKEA Place Masters Thesis
IPAM - Instituto Português de Administração de Marketing, 2018.
@mastersthesis{alves2018intenccao,
title = {A Intenção de Uso do Comércio Eletrónico com Recurso à Realidade Aumentada: O Caso da IKEA Place},
author = {Carlos Alves},
url = {http://hdl.handle.net/10400.26/24342},
year = {2018},
date = {2018-09-10},
urldate = {2018-09-10},
school = {IPAM - Instituto Português de Administração de Marketing},
abstract = {A evolução das tecnologias permite estimular novos mercados, incluindo, o mercado do comércio eletrónico. Recentemente, a realidade aumentada tem vindo a criar um valor significativo no setor do retalho. O presente estudo, visa analisar uma aplicação, a IKEA Place, que permite ao consumidor efetuar compras online com o recurso à tecnologia de realidade aumentada sem a necessidade de um marcador para identificar a superfície. O modelo para avaliar este estudo foi baseado nos constructos do TAM e de outros modelos. A sustentabilidade do estudo é exploratória e passa por identificar se esta aplicação visa criar mais confiança e mais conveniência na aquisição de um produto através desta tecnologia. O estudo foi efetuado no Norte de Portugal, obtendo uma amostragem por conveniência nas regiões do Porto e de Braga. Os resultados concluíram que não existem diferenças significativas tendo por base os dados sociodemográficos, o sistema operativo utilizado, a familiaridade com a organização relacionados com a intenção de uso. Pelo contrário, verificou-se que as alterações das tecnologias ofereceram mais confiança e conveniência de compra ao consumidor. Também se obtiveram resultados significativos quanto à experiência de utilização, à preferência desta aplicação para efetuar compras online face aos canais existentes, à futura utilização deste tipo de tecnologias por parte dos utilizadores para aquisição de um determinado produto e à atração de compra no que concerne à facilidade de uso percebida da aplicação em análise.},
keywords = {},
pubstate = {published},
tppubtype = {mastersthesis}
}
Certificações
Veja todas as certificações que realizei ao longo da minha carreira académica e profissional.